FAQs

The NOTT Body Insight Smart Scale is your partner in achieving your wellness goals. By answering these common questions, we aim to make your experience seamless and rewarding. For further assistance, reach out to our support team anytime!

1. What is the maximum weight the NOTT Body Insight Smart Scale can support?

The NOTT Body Insight Smart Scale supports a maximum weight of 180 kg (400 lbs), making it suitable for most users.

2. How do I connect the scale to the NOTT App?

To connect, follow these steps:

• Ensure Bluetooth is enabled on your smartphone.

• Open the NOTT App.

• Follow the pairing instructions provided in the app. You can refer to the instructions for the lesson in Setting Up and First-Time Use section Once paired, the scale will automatically sync your data every time you step on it.

3. Can multiple users track their metrics on the same scale?

Yes, the NOTT Body Insight Smart Scale supports multiple user profiles via the NOTT App. Each user can create a personal profile to monitor their individual health data.

4. How accurate is the NOTT Body Insight Smart Scale?

The NOTT Body Insight Smart Scale offers an accuracy level above 95%, benchmarking against medical-grade DEXA scans for reliable health metrics.

5. How long does the battery last, and how do I charge it?

The scale uses a Type-C rechargeable lithium battery, which lasts 120-240 days on a single charge. Simply connect the included Type-C cable to recharge.

6. Is the NOTT Body Insight Smart Scale compatible with other fitness apps?

Currently, the NOTT Body Insight Smart Scale is designed for seamless integration with the NOTT App, which provides comprehensive health tracking and analysis.

7. What happens if I exceed the maximum weight capacity?

The scale includes an overload indicator to alert users if the weight exceeds 180 kg (400 lbs). Avoid exceeding this limit to maintain the scale’s performance and safety.

8. How do I clean and maintain the NOTT Body Insight Smart Scale?

To clean the scale:

• Wipe the tempered glass surface with a damp, soft cloth.

• Avoid using harsh chemicals or submerging the scale in water. Store it in a dry, clean environment to ensure long-lasting performance.

9. What metrics does the NOTT Body Insight Smart Scale measure besides weight?

The NOTT Body Insight Smart Scale measures a wide range of health metrics, including:

• BMI

• Body fat percentage

• Muscle mass

• Body water

• Bone mass

• Visceral fat

• Body score and more. Detailed reports are available via the NOTT App.

10. What should I do if the scale doesn’t turn on?

If the scale doesn’t turn on:

• Check the battery level and recharge if needed.

• Ensure the battery is properly installed. If the issue persists, contact customer support for further assistance.